LET’S Innovate Together.

Effortlessly Manage Your Office, Teams, and Collaborators from Anywhere, Tailoring Your Team to Precisely Match Your Business Needs.

Discover the Excellence of Collaboration

At Disa Innovations, our Collaborators are the driving force behind our success. Meticulously chosen for their expertise and dedication, they transcend the role of just team members, becoming true partners in your business journey.

  • Precision skills crafted to suit the unique demands of your business.

  • Adaptable schedules aligning with your business requirements for seamless collaboration.

  • Continuous learning to stay at the forefront of industry trends and client needs.

  • Empowered with cutting-edge tools and resources for efficient task execution.

  • Open lines of direct communication, ensuring transparency and collaboration.

  • Infused with artificial intelligence for enhanced efficiency and innovative solutions.

  • Our Project Manager acts as your central point of contact, facilitating smooth communication and tailoring collaboration to meet your outsourcing needs. Assisted by a dedicated Team Leader, we ensure top-tier performance and consistently deliver exceptional results for your project. Together, they form a dynamic duo committed to the success and satisfaction of your outsourcing endeavors.

Solutions

  • Disa Innovations takes care of your administrative tasks, handling everything from scheduling and calendar management to data entry and transcription. Our tailored administrative solutions ensure your business runs smoothly, allowing you to focus on strategic initiatives.

  • Elevate your brand with Disa Innovations' Marketing Solutions. From digital marketing support to content creation and social media management, our team is equipped to enhance your online presence and engage your target audience effectively.

  • Disa Innovations revolutionizes customer interactions through Contact Center Solutions. Our multilingual support, AI-driven assistance, and personalized service ensure your customers receive exceptional experiences, fostering loyalty and satisfaction.

  • Disa Innovations provides Sales Solutions designed to boost your revenue. Our team excels in outbound calling, telemarketing, lead generation, and sales assistance. Maximize your sales potential with our tailored approach and industry expertise.

  • "As the CEO of MF Kitchen, a prominent ghost kitchen, partnering with Disa Innovations has been a game-changer for our business. Their unwavering support, particularly in chat support and marketing assistance, has significantly enhanced our online presence and streamlined our customer interactions."

    Eduardo Paulino - CEO MF Kitchen

  • "Working with Disa Innovations has been a transformative experience for Stained Concept. Their virtual assistance and back-office solutions have greatly contributed to our operational efficiency. The tailored approach to our specific needs showcases their commitment to understanding and addressing unique business challenges. We highly recommend their services to businesses looking for reliable outsourcing solutions."

    Luis Ramirez, Co-Founder of Stained Concept

  • "Disa Innovations transformed our customer service and appointment setting, driving remarkable customer satisfaction. Their efficient and organizational support ensures prompt and personalized assistance for our valued clients. With Disa Innovations, we deliver top-notch service and build lasting customer relationships. A trusted ally for our success."

    Jose Ciprian - VP Ciprian Ingenieia & Terminaciones

AI-POWERED SOLUTIONS:

  • Real-time Call Transcriptions

    Our providers AI-enabled dialing system transcribes calls instantly, providing valuable information for effective follow-up and increased agent productivity, ensuring that our team is capable to provide costumer satisfaction.

  • Sentiment Analysis

    Our providers AI features analyzes customer conversations in real time, providing deep insights into sentiment for proactive resolution, ensuring that our team is capable to provides exceptional customer support.

  • Speedier Quality Assurance

    Our providers AI-powered dialing system streamlines quality assurance by automatically suggesting when criteria are met, improving reviews, reducing compliance risks, and enhancing agent adherence.

  • Real-time Coaching

    Our providers AI-powered assistant provides real-time guidance to collaborators, equipping them with the right information for enhanced customer interactions and achieving customer satisfaction with more efficiency.

  • Customer Satisfaction Inference

    Our providers AI-powered dialing system infers satisfaction from conversations, allowing tailored collaborator training towards specific demands and improved service delivery with efficient communications.

  • Assist Cards

    Our providers AI dialing system's pop-ups seamlessly guide collaborators, ensuring top performance and continuous growth. Elevate your contact center with Real Time Assist Cards for more efficient call handling scenarios.

Maximize Profits

Welcome to a realm where efficiency meets strategic profitability. In the dynamic landscape of business operations, leaders grapple with the need for top-notch solutions amid expanding workloads. The answer lies in tailored outsourcing—an intelligent investment that guarantees stellar service while maximizing profitability. Discover a world where operational excellence, optimized costs, and zero infrastructure expenses converge for a scalable future. This isn't just about cost-saving; it's a strategic leap toward flexible growth and increased profits.

Honesty

Open communication, trust, and respect form the pillars of our interactions.

Integrity

Our bedrock is unwavering ethics, transparency, and accountability.

Creativity

Nurturing innovation unlocks unique value for our clients.

Innovation

Empowering businesses with cutting-edge solutions for success.

Trustworthy Communication Backbone

Our advanced dialing system provider at Disa Innovations is backed by a suite of industry-leading certifications, including SOC® Type II, HIPAA, CSA, GDPR, and ISO standards. These certifications reinforce our commitment to data security, privacy, regulatory compliance, and operational excellence. With our trusted dialer system, you can confidently communicate knowing that your interactions are powered by the highest standards of quality and reliability.

  • SOC2® Type II certification: assessing internal controls and security measures for effective risk management and operational excellence.

  • HIPAA Regulations: ensuring privacy and security of health information, protecting individuals' rights and promoting healthcare industry compliance.

  • CSA: Industry guidance for secure cloud computing, enabling organizations to adopt best practices and protect data in cloud environments.

  • GDPR Regulations: safeguarding personal data, giving individuals control over their information and imposing obligations on organizations handling EU residents' data.

  • ISO standards: Internationally recognized benchmarks for quality, information security, and environmental management, promoting organizational efficiency, compliance, and customer confidence.